Addressing The importance of address gathering is never as noticeable as when you’re upgrading your plant. Which side of the street gets the new converters today? What node will 123 Main Street be in and when will it come on line? These questions, while a nuisance for small plant extensions, can truly sap your CSR’s productivity during an upgrade, especially if you are rolling out popular high speed data services. Working with your engineering and billing services, SpanPro can help you design and implement an address based process that directly connects your activation progress to your call centers. But it all starts with simple addressing on the maps.